Frequently Asked Questions | STAY



WHAT ARE THE CHECK IN AND CHECK OUT HOURS?


Reception hours are generally from 16h00 - 18h00. In case of arriving outside these hours, it would be necessary to let us know in order to coordinate the check in with the landlords of Can Alemany.

All reservations made through our website, can enjoy an early check in from 12h30 (subject to availability).

Check out time is maximum at 11h00. If you want to extend your stay until 14h00, we apply a supplement of 20,00€ (not applicable in direct bookings) or 30,00€ until 16h00 (subject to availability)


CAN CAN ALEMANY BE RENTED EXCLUSIVELY?


Yes, the total capacity of Can Alemany is 32 people and it can be rented exclusively to enjoy a weekend with friends or family.

You can send us an e-mail to [email protected] to know our rates.


iS THERE BREAKFAST SERVICE? IS IT INCLUDED IN THE PRICE OF THE APARTMENT?


We offer you the possibility to enjoy a breakfast with local and organic products in your apartment (10,00€/pax)

It is a service that we need to have confirmed at least 24h before. Service hours are from 8h00 to 10h00.

Breakfast is not included in the room price. But we do offer free welcome breakfast for all stays of 7 nights or more (bookings made through our website).


WHAT SERVICES DOES CAN ALEMANY OFFER DURING THE STAY?


Mini-market: We offer you a selection of basic organic products: biodegradable coffee capsules, juices, jams, pasta, tomato sauce, cereals, among others. We can also offer you 8l glass carafes of water with dispenser (ask in advance)

Meals: We offer breakfast service for 10,00€/person served in the apartment. We can also recommend restaurants with take-away delivery in Can Alemany for you to enjoy in the apartment.

Babysitting: Do not hesitate to contact us if you need babysitting service during your stay.


ARE PETS ALLOWED?


No, at Can Alemany we do not accept pets.

iS THE RECEPTION OPEN 24/7?


The established reception hours are from Monday to Friday from 9h00-13h00 and from 16h00 - 18h00.

However, we always try to adapt to your needs outside these hours. Also, there are some landlords living on the farm who will be able to help you with whatever you need.


CAN I USE ALL THE COMMON AREAS?


Yes, the guests of Can Alemany can make use of all the common areas of the hotel: swimming pool, garden, children's area, chill out patio, bbq?

WHAT SPECIFIC SERVICES ARE THERE FOR CHILDREN?


When you make your reservation, you can book the Baby Pack free of charge for children up to 3 years old (we have: crib, sheets, high chair, changing table, toys, bathtub and children's crockery).

Outside Can Alemany we have swings and a wooden house. In addition, at reception you will find a showcase with games.


DOES  THE HOTEL HAVE WI-FI COVERAGE?


Yes, the whole hotel has FREE WI-FI coverage.

IS THERE A RESTAURANT?


No. However, we can offer breakfast in the apartments or in a common room if you are a large group.
We also offer a list of take away options or local restaurants.